Work Order Central

The Work Order Central unit processes all work order requests for Facilities and incorporates 24 hour phone coverage.

Instructions on Submitting a Work Order

For URGENT Work Order Requests Call

Work Orders may include work requests, repairs, moves, event setups, lock changes, hanging whiteboards in classrooms, etc.
*Examples of General Work Order Requests may include, but are not limited to: A/C issues, appliance issues, interior door issues, lightbulb replacement, and window treatment repair.

EMERGENCY REPAIRS AND REQUESTS are those repairs which require immediate attention to reduce risk to people and property.
*Examples of Emergency Work Order Requests may include, but are not limited to: toilet, sink, and shower – clogged or leaking, electrical outages, and heating issues.

Please use the following numbers to request Emergency Services:

FACILITIES BUSINESS HOURS

Monday through Friday 8AM to 4:30PM PH: 610-758-3940

UNIVERSITY NON-BUSINESS HOURS AND HOLIDAYS

Academic Buildings and Residence Halls PH: 610-867-3326
Greek Houses and Mountaintop Campus PH: 610-758-4200 (LUPD)
Graduate Housing (Saucon Village, Packer House, 230 West Packer) PH: 610-758-4200 (LUPD)

IDEAL

Issues pertaining to keys, locks, ID cards, and/or building card access:

Academic - email ideal@lehigh.edu

Housing/Residential - email inhouse@lehigh.edu